Complaints Policy
Concerns should include the service address, date, a clear description, and the outcome requested. Email the published contact address and keep any estimate, receipt, photographs, and related messages available for review.

Complaints Policy
Concerns should include the service address, date, a clear description, and the outcome requested. Email the published contact address and keep any estimate, receipt, photographs, and related messages available for review.
What to include
Explain what happened, when it happened, who was present, and what resolution you are requesting. Keep copies of relevant documents and photographs.